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Take control of your customer community. InAppTouch: Built for your businesses.


From transactions to trust: Build genuine relationships with your customers.

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With InAppTouch, businesses can achieve better customer retention and sales results. InAppTouch helps you create a personalized, controlled, and safe environment for your customers to interact with your brand, services, or products, thereby enhancing customer engagement and satisfaction in your own private customer community. 

Empower your business with InAppTouch: The next generation of your business customer groups.



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These in-app features enhance customer convenience, improve communication, and streamline various processes, ultimately benefiting your business and customers.

Each business has unique needs and different in-app features that are relevant to its specific industry and customer base. It’s important to tailor the in-app features to match the requirements and preferences of your particular business and target audience.

The possibilities for integrating unique business chat groups functions are truly limitless. From online stores to service booking calendars, we can help bring your visions to life. With our development expertise and your imagination, we can customize and tailor the bespoke In APP Touch features to perfectly align with your specific needs. Together, we can create a solution that exceeds your expectations.



in app touch business features

Here are some examples of highly sought-after in app touch features, as requested by many Australian small business owners.

These business ideas provided can serve as a starting point, and you can customize and adapt them based on your specific business needs.

Hobbies / Sole Traders

My Shop allows users to buy, sell, or trade hobby-related items and supplies. This feature would enable hobbyists to connect with their customers, discover new items, and engage in transactions within the hobbyist chat group.

Restaurants, Takeaways and Catering

Direct Food Ordering: Allow customers to conveniently order food directly from your restaurant chat group, providing a seamless and efficient way to place orders for delivery or pickup.

Can be integrated with third-party platforms like Menulog, Uber Eats and Doordash.

Hair & Beauty Salons

Salon Hairdresser Bookings: Enable customers to make bookings with your salon hairdressers directly from your salon’s chat group, simplifying the appointment scheduling process and ensuring easy access to your salon services.

Enable automated appointment reminders to be sent directly through the chat group. This helps reduce no-shows and improves overall appointment attendance rates by providing timely notifications and reminders to customers.

Local Brick-and-Mortar Stores

Product Sales: Provide customers with the ability to purchase your products directly from your chat group, offering a user-friendly shopping experience without the need to navigate to a separate platform.

Can be integrated with local stores’ banking and payment platforms like commonwealth bank, NAB, Zeller, Afterpays, etc.

General Business e.g. Consultants, Migration Agents

Business Updates and Q&A: Share the latest business updates, including immigration news, with your customers through your chat group. Encourage customers to ask questions and engage in discussions, fostering a sense of community and providing valuable information.

Taxi and Car Sharing

Taxi Bookings: Allow customers to book your taxi services directly from your taxi user chat group, offering a convenient and reliable way for them to request transportation.

Can be integrated with third-party platforms like Uber and DiDi.

Professional Services - Doctors, IT, Lawyers, Accountants

Calendar and Appointment Booking: Enable customers to search your available calendar and book tax return appointments for your accounting practice directly from your chat group. Simplify the appointment scheduling process and provide a seamless experience for your customers.

Enable automated appointment reminders to be sent directly through the chat group. This helps reduce no-shows and improves overall appointment attendance rates by providing timely notifications and reminders to customers.

Non profit and Community Organizations

Support Ticket Creation: Allow customers to raise support tickets for their service orders directly from your business chat group, ensuring efficient communication and timely resolution of any issues or concerns.

Trades - Plumbing, Electricians, Handyman, Gardeners

Service Bookings: Enable customers to book your trade services directly from your chat group, making it convenient for them to schedule appointments and receive prompt assistance.

Annual Fire Alarm Servicing: Allow customers to book and schedule their annual fire alarm servicing directly from your electrical user group, ensuring compliance and safety measures are efficiently met.

Real-estate Agents

Maintenance Ticket Submission: Enable tenants to raise maintenance tickets directly from your tenant chat group, streamlining the process of reporting and addressing maintenance issues promptly.

Schools - Education, Fitness, or Wellness

Online Class Registration: Enable customers to register for your online classes or courses directly from your chat group. This feature can include a calendar of upcoming classes, detailed class descriptions, and an easy registration process. It streamlines the registration process, eliminates the need for customers to navigate to a separate platform, and enhances the overall user experience for those interested in participating in your classes or courses.

Enable automated appointment reminders to be sent directly through the chat group. This helps reduce no-shows and improves overall appointment attendance rates by providing timely notifications and reminders to customers.

Government Departments

Knowledge Base Integration: Integrate a knowledge base directly into your community chat group, providing customers with instant access to FAQs, troubleshooting guides, video tutorials, and other self-help resources. This empowers customers to find answers to common questions and issues on their own, reducing support ticket volume and improving customer satisfaction.

Courier and delivery companies, or businesses that rely on courier services

Integration with delivery companies like Aus Post

Package Tracking: Customers can track their packages using a unique tracking ID provided by the app. They can see the location of their package on a map, receive estimated delivery times, and get updates on any delays or issues.

Delivery Alerts: Customers can set up notifications to receive alerts when their package is on its way, has arrived, or has been delivered.

in app touch software increase sales


Don’t settle for the limitations of email and other ordinary messaging apps. Choose in app touch and revolutionize your business with customization, streamlined operations, an enhanced customer experience, and increased sales. Your success awaits.

Here’s a glimpse of the features we can incorporate into your group:

in app touch reduce spam

Reduces Spam

By enabling your customers to report spam messages, you can easily identify and flag potential threats. This proactive approach protects your customers from unwanted messages and ensures a safe environment for all users. It helps prevent harm and guarantees a positive user experience for your business.

in app touch protect privacy

Protects Privacy

Anonymous group chat allows your customers to participate in group conversations without revealing their identities, fostering a sense of community and openness. Businesses can build trust, encourage engagement, and gather valuable feedback without compromising customer privacy.

in app touch credibility

Increase Credibility

Implementing a message rating system in your business chat group can help protect your customers from scams and create a secure environment for all members. This results in a more reliable source of information, and customers can trust the accuracy and integrity of the messages they receive.

in-app-touch one-way chat

One-way Chat

​Customers can send messages without the worry of receiving unwanted responses or spam, enabling them to communicate with your business free from harassment or unsolicited messages.

in-app-touch software online shopping

Easy Software Integration

We can help integrate the messaging app with your business’s existing systems, such as CRM, online stores, or payment gateways, to streamline processes and improve efficiency.

business Authenticity

Avoiding Scams

​Verify your business identity with us to shield your customers from phishing scams and foster a secure environment for all members. This helps build trust and ensures a safe experience for your community.

live chat support

Live Chat Support

Offer a live chat support feature that connects customers with your support team in real-time. This allows customers to ask questions, seek assistance, or receive personalized guidance directly within the chat group, fostering efficient and effective communication.

Customer Feedback and Reviews

Feedback and Reviews

Incorporate a feedback and review system into your chat group, allowing customers to provide ratings, reviews, and suggestions for improvement. This helps you gather valuable insights, improve your services, and build trust with potential customers who can see positive feedback from existing ones.

Appointment Reminders

Appointment Reminders

Enable automated appointment reminders to be sent directly through the chat group. This helps reduce no-shows and improves overall appointment attendance rates by providing timely notifications and reminders to customers.

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A tailored messaging theme that aligns with your business brand can significantly enhance your marketing and communication efforts. It can increase engagement, improve the customer experience, and boost efficiency while also providing better security. As a result, you can expect higher open and response rates, increased customer satisfaction and loyalty, and reduced security risks.

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Lower Development Costs

Enhance your customer engagement and reduce your business software development costs with us. We can help you create personalized in-app experiences, features, and services that strengthen your relationship with your customers and lead to increased loyalty and retention. You can optimize your software development process and improve your bottom line.

software online store

Increase Sales

Unleash your business’s potential with a customizable messaging app designed to meet your unique requirements. Add-ons and bespoke solutions provide flexibility to supercharge your operations. Boost sales by streamlining customer service and elevating the customer experience with AI ChatBot integration for seamless communication and satisfaction.